Ä¢¹½ÊÓƵAPP

Ä¢¹½ÊÓƵAPPsetup instructions

Please select the appropriate instruction link below.

• Ä¢¹½ÊÓƵAPPiPhone Setup Guide
• MFA Setup - You will not be able to use MFA until notified by IT

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International travel

When travelling internationally it is important to ensure your use of your Ä¢¹½ÊÓƵAPPprovided smart phone and cellular plan aligns with all policies and procedures, including the Acceptable Use of Information Technology Assets Procedure. Our standard plans only cover Travel within Canada.

Cellular bills can quickly increase by hundreds or thousands of dollars when travelling abroad. Having an appropriate travel plan in place can limit these costs substantially. If your phone is powered on outside of Canada it can easily generate additional costs even if you are not actively using it for anything.

If you will be required to use your Ä¢¹½ÊÓƵAPPsmart phone when travelling internationally for university related teaching, learning, research, and/or administration, you must contact IT to ensure you have an appropriate travel plan in place well before you plan to leave. (See section 4.4a of the Acceptable Use of Information Technology Assets Procedure.)

Limited personal use of an Ä¢¹½ÊÓƵAPPasset like your Ä¢¹½ÊÓƵAPPsmart phone is allowed, provided the use aligns with the procedure, where one of the requirements is it does not increase the University’s cost. (Section 4.4b or the Acceptable Use of Information Technology Assets Procedure.) Use of cellular services (data/voice/text) outside of Canada will almost certainly generate costs for the university.

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Frequently asked questions (FAQ)

• (Teams Link)

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How to

• (Apple)
• (Telus)
• Voicemail Script (AU)
• (Telus)
• (Apple)
• (Apple)
• (Apple)
• (Apple)

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Support options

If your Ä¢¹½ÊÓƵAPPiPhone is missing, please contact the IT Help Desk immediately so we can attempt to remotely lock down or wipe the phone.

If your Ä¢¹½ÊÓƵAPPiPhone requires repair or replacement, please contact the IT Help Desk for assistance with the process.

• Apple Support:
• IT Help Desk:
• Teams:

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Accessories

Contact your department lead for information on purchasing accessories.

The following accessories will be supplied for your Ä¢¹½ÊÓƵAPPiPhone SE. They may arrive in separate shipments.

Below you will find some other iPhone accessory options with good reviews. The approximate expected price is also shown.

Cases (with built in screen protector)

• (~$36)

Cases

• (~$15)
• (~$10)
• (~$9)

Screen protectors

• (~$10)

Wall chargers (USB-C)

• (~$25) INCLUDED

Wall chargers (USB-A)

• (~$17)

Car chargers (USB-A & USB-C)

• (~$30)

Car chargers (USB-A)

• (~$19)

Cables (USB-C)

• (~$25) INCLUDED
• (~$26)

Cables (USB-A)

• (~$16)

Headsets

Standard

• (~$25) Provided while supplies last (iPhone Only)

Mid Range

Coming Soon